Terms of service

1. The service

QR.app ("QR.app", "we", "us") lets you create QR codes, save them to your account and, for some codes, change where they lead after printing ("dynamic" codes). We may add, change or remove features at any time. Some future features may require a paid plan, and additional terms may apply to them.

2. Your account

You need an account to create and download QR codes. You can create one with Google or with your email address. To keep sign-up quick, we don’t ask you to confirm your address first, so please only sign up with an email address that belongs to you. If someone created an account with your address, contact us and we will help.

You are responsible for the activity on your account and for keeping access to your email account and any password secure. Tell us right away if you think someone else is using your account.

3. Free trial and paid plans

New accounts get a 7-day free trial with full access. No payment details are needed to start it.

After the trial, continued use requires a paid plan. If the trial ends without one, you can still sign in, see and organize your QR codes, but you can’t create, edit or download codes, and your dynamic QR codes are paused: people who scan them see that the code isn’t active. Upgrading reactivates them. Static QR codes you already downloaded keep working, because their content is stored in the code itself.

Prices and billing periods are shown before you pay and form part of these terms. Paid plans renew automatically every month or year, depending on the plan you choose, until you cancel.

You can cancel any time in Billing. Cancelling stops the next renewal: you keep full access until the end of the period you already paid for, and you can reactivate before then. If a renewal payment fails, we retry it and email you; if it still can’t be collected, your dynamic QR codes are paused until it’s paid.

4. Your content

Dynamic pages you publish (menus, business pages, coupons and so on) are public: anyone with the QR code or its link can see them.

You keep all rights to the content you put into QR codes and the files you upload. You are responsible for that content and for making sure you have the right to use and share it.

When you upload a PDF, you give us a worldwide, non-exclusive, royalty-free license to store, copy and display it, solely to operate QR.app, for example so the file opens when someone scans your code.

5. Acceptable use

You agree not to use QR.app to:

• create QR codes or upload files that are illegal, fraudulent, defamatory or harassing, or that infringe someone else’s rights;
• link to or distribute malware, phishing pages or other harmful content;
• mislead people about where a QR code leads, or impersonate any person or organization;
• send spam or promote illegal products or services;
• interfere with, overload or try to gain unauthorized access to QR.app, or use automated means to access it in a way that burdens our systems.

6. Hosted files

Uploaded files are limited in size (for example 10 MB for PDFs, 5 MB for images and 20 MB for audio). We may remove any file, and disable access to it, if we believe it breaks these terms or the law, or if we receive a valid complaint. Where possible, we keep files available so printed codes keep working, but we don’t guarantee that any file will be hosted forever.

7. Your QR codes

QR codes you create with QR.app are yours to use for personal or commercial purposes, without attribution. Static QR codes contain their content directly, so they keep working without QR.app. Dynamic QR codes and PDF QR codes link to QR.app, so they only work while the code, the file and your account remain active. We may disable a dynamic code that is used in a way that breaks these terms.

Always test a QR code before printing or publishing it. QR.app is not responsible for printing costs or other losses caused by codes that don’t scan or that link to the wrong place.

8. Our intellectual property

The QR.app name, logo, website design and software belong to us and are protected by intellectual property laws. These terms don’t give you any right to use them, except as needed to use the service. QR Code is a registered trademark of DENSO WAVE INCORPORATED.

9. Copyright complaints

If you believe content hosted on QR.app infringes your copyright, email support@qr.app with: your contact details, a description of the copyrighted work, the link to the content you believe infringes it, a statement that you have a good-faith belief the use is not authorized, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act on the owner’s behalf, with your physical or electronic signature. We will review the notice and remove infringing content.

10. Disclaimers

QR.app is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t guarantee that the service will be uninterrupted, error-free or secure, or that any QR code will work with every device.

11. Limitation of liability

To the maximum extent permitted by law, QR.app will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from your use of the service. Our total liability for any claim related to the service is limited to the greater of US $50 or the amount you paid us in the 12 months before the claim.

12. Indemnification

You agree to defend and indemnify QR.app against any claims, damages and expenses, including reasonable legal fees, arising from your content, your use of the service or your violation of these terms.

13. Suspension and termination

You can stop using QR.app at any time and ask us to delete your account. We may suspend or end your access, and remove your content, if you break these terms or if we need to in order to protect the service, our users or the public.

14. Governing law

These terms are governed by the laws of the United States and the state in which QR.app is based, without regard to conflict-of-law rules. Any dispute will be resolved in the courts located there, unless the law of the place where you live requires otherwise.

15. Changes to these terms

We may update these terms from time to time. We will change the date at the top of this page, and if the changes are significant, we will give notice on the site or by email. Continuing to use QR.app after changes take effect means you accept the new terms.

16. Contact

Questions about these terms? Email support@qr.app. Our Privacy Policy explains how we handle your information.